Terms of Service
The agreement between business customers and MARKETR for websites, MARKETR OS and related services.
Effective October 19, 2026 · Last updated October 19, 2026
Licence and permitted users
Subject to payment and these Terms, MARKETR grants Customer a non-exclusive, non-transferable right during the subscription to use the service for its internal business, through the admins and team members it authorizes.
Admin and team responsibilities
Customer manages who has access, keeps credentials secure, ensures users follow these Terms and the Acceptable Use Policy, and is responsible for activity under its accounts.
Customer data
Customer owns its data. Customer grants MARKETR the rights needed to host, process and display it to provide the service, as described in the DPA. Customer is responsible for having the notices, consents and rights needed for data it enters, including staff, driver, customer and passenger information.
Confidentiality
Each party will protect the other's non-public information with reasonable care and use it only to perform under the agreement, except as required by law.
Intellectual property
MARKETR retains all rights in the service, software and materials. For custom websites, ownership and licensing of delivered content is as set out in the order form; Customer-supplied content remains Customer's.
Acceptable use
Use must comply with the Acceptable Use Policy and applicable law, including anti-spam, telemarketing and privacy laws.
AI output and human review
AI features can be inaccurate or incomplete. Output is assistance, not professional, legal, financial or safety advice. Customer must review and confirm bookings, quotes, messages, dispatch and other operational actions before relying on them. MARKETR does not treat AI suggestions as confirmed bookings.
Communications consent
Customer is responsible for obtaining and recording consent for messages it sends through the service and for honouring opt-outs.
Third-party services
The service relies on third-party providers (for example payments, communications, maps and AI). Their terms may apply, and MARKETR is not responsible for their acts or outages.
Availability and changes
We aim for reliable service but do not guarantee uninterrupted availability. We may improve or change features; we will give reasonable notice of material reductions in paid functionality.
Fees and taxes
Customer pays the fees in the order form or checkout. Fees exclude applicable taxes, which are added as required. See the Subscription, Billing & Cancellation Terms.
Suspension and termination
We may suspend access for non-payment, security risk or material breach, with notice where practical. Either party may terminate for material breach not cured within 30 days of notice. Customer may cancel as described in the billing terms. On termination, Customer may export its data for a reasonable period, after which it is deleted per the DPA.
Warranties
Each party warrants it has authority to enter these Terms. Except as stated and to the extent the law allows, the service is provided "as is" without implied warranties of merchantability or fitness for a particular purpose.
Indemnity
Customer will defend and indemnify MARKETR against third-party claims arising from Customer data or Customer's unlawful use of the service. MARKETR will defend and indemnify Customer against third-party claims that the service, as provided, infringes intellectual property rights.
Limitation of liability
To the maximum extent permitted by applicable law, MARKETR is not liable for indirect, incidental, special, consequential, or punitive damages arising from use of the service. Nothing in these Terms limits rights that cannot be limited by law.
Governing law and disputes
These Terms are governed by the laws of British Columbia and the federal laws of Canada applicable there. The parties will first try to resolve disputes in good faith; otherwise the courts of British Columbia have jurisdiction, unless mandatory law gives you the right to bring a claim elsewhere.
Changes to these Terms
We will post updated Terms with a new date and give notice of material changes before they take effect for an existing subscription.
Contact
hello@marketr.ca
Questions or privacy requests: hello@marketr.ca